Privacy Policy

Introduction

Digital AgenSEA ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

By using our website, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out contact forms
• Request quotes or information
• Subscribe to our newsletter
• Engage with our services

This information may include:

• Name and contact information (email, phone number)
• Company name and website
• Project requirements and preferences
• Communication history with us

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

• IP address and location data
• Browser type and version
• Pages visited and time spent
• Referring website
• Device information

How We Use Your Information

We use the collected information for the following purposes:

• To respond to your inquiries and provide customer support
• To deliver services you have requested
• To send you marketing communications (with your consent)
• To improve our website and services
• To analyze website usage and trends
• To comply with legal obligations
• To prevent fraud and ensure security

Legal Basis for Processing

We process your personal data under the following legal bases:

• Consent: You have given explicit permission for us to process your data
• Contract: Processing is necessary to fulfill a contract with you
• Legal Obligation: We must process your data to comply with the law
• Legitimate Interest: Processing is necessary for our legitimate business interests

Data Sharing and Disclosure

We do not sell your personal information. We may share your data with:

• Service Providers: Third-party vendors who help us operate our business (hosting, analytics, email services)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, sale, or acquisition

We ensure all third parties respect the security of your data and treat it in accordance with applicable laws.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure servers and encrypted connections (SSL/TLS)
• Regular security assessments
• Access controls and authentication
• Employee training on data protection

While we strive to protect your data, no method of transmission over the internet is 100% secure.

Your Rights

Under data protection laws (including GDPR and CCPA), you have the following rights:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your data ("right to be forgotten")
• Restriction: Request restriction of processing
• Portability: Request transfer of your data
• Objection: Object to processing of your data
• Withdraw Consent: Withdraw consent at any time

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

Contact information and communication history are typically retained for 7 years. Newsletter subscriptions are retained until you unsubscribe.

International Data Transfers

We operate internationally (UK, USA, France) and may transfer your data across borders. When we transfer data outside the European Economic Area, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions.

Children's Privacy

Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal data, please contact us.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.